Recent Articles
Mails not received
Some users may not receive emails sent via Affluences (through our provider, Mailjet). Below is a list of checks to perform to identify and resolve the issue. User-side checks Verify the email address provided From the Affluences portal, ensure that ...
Administrator change
When the primary administrator of the Affluences solution changes, it is essential to organize the transition to ensure continuous access to the portal with the appropriate permissions and to maintain operational follow-up. Steps to follow: Inform ...
Unable to access a module or the Affluences portal.
If you are experiencing difficulties accessing the Affluences portal, please check the following before contacting support: Try another browser (Chrome, Firefox) without any extensions enabled → This helps identify issues related to browser ...
Setting up & using the "User presence validation" feature
The presence validation system will enable you to have better control over the actual presence of users at their reservation, and to optimize resource reservation in the event of a user's absence (i.e. non-validation of presence). In fact, if the ...
Promotion and management of events with the reservation system
This article is an advanced guide to setting up your booking system and promoting your events! Event creation and setup To create an event on the portal, simply go to the tab Reservations > Resources and create a new resource. Don't forget to uncheck ...
Popular Articles
How to change the timetables of my institution
In order to change the timetables of your institution, click on Administration > Change timetables. You will be able to set the standard and exceptional opening hours. The Edit button at the top of each section allows you to quickly edit the ...
Introduction
Preliminary information The Affluences web portal is an interface that provides real-time access to all the data of your institution (occupancy, waiting time (both in real time and with regards to statistics), general information...). Access to this ...
API Interfacing – LDAP Directory Verification
Presentation In order to verify the existence of a user, we can interface with an API that informs us on the validity of the given email address. To do so, we interrogate a web service HTTP(S) in POST with a “X-Token” header, to only authorise our ...
Integration of existing counting data with Affluences' software connector
Aim The Affluences tool is designed to be simple, modular and intelligent. Our vision is to provide a single management tool, bringing together data from different systems. The integration of existing systems is part of the Affluence DNA. Many of our ...
Software connector configuration : technical questions
This technical questionnaire developed by our IT department defines the conditions for setting up the software connector. Retrieving the attendance history Please mention what kind of real-time data is available in the attendance history: Entries ...
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